Programs, hours and eligibility
Who you serve, what you offer and how to apply, answered from your own words, any hour.
Lina for nonprofits
AI assistant for nonprofits
People call and write to ask what you do, how to get help, where to go and how to give or how to help out, and the office is not always staffed. Eljae, Lina’s AI assistant, answers from what you write down, in a chat button on your website and on your phone line, and brings the requests that need a person to one.
Answers the questions you hear every week
Add your programs, hours, locations, who qualifies for what, how to give and how to help out to the shared knowledge base. Eljae answers from it and shares nothing you have not written down. When someone needs a person, or asks for one, Eljae takes their details and alerts your staff.
Requests that need a person reach one
When a caller asks for a person, Eljae can put the call through to the number you choose, or take the caller’s name and number and tell your team who to ring back. Website chats that need a person reach your inbox the same way.
The same price as a business
Nonprofits pay the same price as a business on every plan, and the setup is the same: your knowledge, your contact for alerts, one pasted line for the chat button.
How the phone agent works · Website chat assistant · How shared knowledge works
What it needs from you
You provide the knowledge (programs, hours, locations, eligibility, how to give, how to help out), the person or email that should hear about requests that need a human, and the contact for alerts. If you want people to keep dialing the number they know, most carriers can forward its calls to your Lina number. That forwarding is a feature of your phone company’s service, set up with them; Lina doesn’t move your existing line. If you forward it, the number you give Lina for urgent calls must be a mobile or desk phone — never the line you forwarded to Lina.
Eljae is an AI, not a caseworker. It answers from what you write down and hands everything else to your staff.
Plans that include this tool
- Starter: $49/month · $490/year. Website chat that answers from your knowledge.
- Pro: $99/month · $990/year. Website chat plus your own phone line, answered by the AI.
- Complete: $349/month · $3,490/year. Everything in Pro, plus we load your knowledge and tune your assistants for you, and a standard-priced domain of your own is included.
Compare included usage and features on the pricing page. AI usage is included up to each plan’s allowance.
Get started with your own space
Choose a plan for your organization, or ask us about setup before signing up.