Simple pricing. Everything included.

Yes. Checkout charges the price shown. The stated usage is included, and we do not add surprise overage fees. We agree on a price first if you need more.

Pay for the year up front and you're only charged for 10 months — 2 months free: Starter $490/yr, Pro $990/yr, Complete $3,490/yr.

We set up and run the phone service. Included minutes each month: Pro with 250 and Complete with 300. There is no per-minute bill. The Phone Line on its own ($39/mo) is counted by the call instead: 100 answered calls a month, each up to 5 minutes, then 40¢ a call from call credits you buy ahead of time — so there is still no surprise bill.

Each further answered call uses one prepaid call credit (40¢). With no credits left, your assistant stops answering and calls ring through to the phone number you chose for urgent calls — or go to voicemail if you haven’t chosen one — until the next month starts. We email you at 80% and 100% of your included calls, and again if the credits run out. Add credits in your Command Center (Settings → Account → Plan & billing), where you can also move up a plan, or email support@linasystems.org.

Your assistant stops answering calls until the next month starts, and new calls ring through to the phone number you chose for urgent calls — or go to voicemail if you haven’t chosen one. Before it rings, a caller hears “Thanks for calling [your organization’s name] — putting you through now.” We email you at 80% and 100% of your minutes (Pro with 250 and Complete with 300) so it never catches you by surprise. Extra minutes are quoted, not billed: email support@linasystems.org before a busy stretch and we agree a price first.

Cancel anytime in your Command Center — Settings → Account → Plan & billing → Manage billing (it opens the Stripe billing portal) — or by emailing support@linasystems.org. Your plan stays active until the end of the period you've paid for, and you're not charged again; apart from the money-back guarantee below, monthly plans have no partial-month refunds. Annual plans: cancel within 14 days of your first annual payment (or, where the money-back guarantee below covers you, until 30 days after your first payment) and we refund it in full — email support to ask, because the billing portal's cancel button ends the plan but does not issue the refund by itself. 30-day money-back guarantee. If Lina isn't right for your business, email support@linasystems.org within 30 days of your first payment. We'll refund everything you've paid us in full and end your plan right away. It covers the first 30 days only, the Business edition only, not political committees, and one guarantee per business. To switch plans, use the same Manage billing button: the billing portal shows the new price and when it starts before you confirm. Or email support@linasystems.org and we'll make the change. You can export your data at any time before the account closes.

Every plan includes it. In your Command Center, open Settings → Account, find “Your own domain” and search for a name: Lina registers it, connects it and issues its secure certificate, with nothing to add at a registrar. You see the first-year price and the renewal price before you pay. Lina holds the registration and your organization uses the name for as long as it stays paid; you can ask us to move it to another registrar (Terms, section 9A). A name renews each year, and we email you a renewal link ahead of time. On Complete, one standard-priced name is included for as long as you stay on Complete (most .com, .net and .org names; a dearer ending is priced like any other). Or, if you already own a domain and would rather keep your DNS where it is, enter it instead and add the records it shows you wherever you manage it. Choose a subdomain such as help.yourbrand.com or ask.yourbrand.com: a root domain (yourbrand.com) usually can’t point here. Then press Verify & activate and add the CNAME and one TXT it shows. If your DNS is on Cloudflare, set that CNAME to “DNS only” (grey cloud), not proxied. Your yourname.linasystems.org address keeps working the whole time.

Yes, and every plan includes API access. An admin makes a Lina API key in your Command Center (Settings → API access), and your own software can use it to ask your Lina questions, read and add its knowledge and read its calls. Its answers cost nothing extra: each one counts toward your plan’s monthly AI answers, like one from your Website chat, and when they are used up the API stops answering instead of billing you more. Reading and adding knowledge needs a plan with knowledge, and reading calls needs one with the Phone line. The address, the limits and an OpenAPI file are on Lina API for developers.

Every plan includes the free 30-minute setup call. Complete goes further: we load in your knowledge, tune your assistants to sound like you, and include a standard-priced domain of your own — Lina registers it and connects it — plus priority email support at support@linasystems.org — we reply within one business day. You get the finished system instead of building it yourself.

Plans decide what you pay and which features are unlocked. Editions — Business, or the Campaign edition — decide how your assistant starts out — its tone, common questions, and starting knowledge — and the Campaign edition also adds texting. You pick both when you sign up, and the edition doesn't change the price. Texting needs a plan with your own Lina phone number, and it is offered only on Pro or Complete; Starter, the Website Editor, the Web Scraper and Editor + Scraper have no number, so they can't text. It costs 2¢ per text part, prepaid. A text of up to 160 plain characters is one part, or up to 70 when it has an emoji (which counts as two) or a special character such as a curly quote; a longer text is split into several parts. Your organization's name starts every text and counts too, and Preview on the Texts screen shows the parts and the cost before you send. You buy text credits ahead of time in your Command Center (Settings → Account → Plan & billing), and each part uses one, so there is never a surprise bill. Texts go out from your organization's own Lina number once its carrier registration is approved: Lina files it for you (a political committee first gives us its verification token for political senders), and approval usually takes a few business days, longer if the carriers ask for changes.

Yes, on the Campaign edition. Your callers work a call list from their own phones. One press of Call next rings the caller from your own Lina number, and their press of 1 connects them to the next person. The caller then taps what happened: once a person is finished the outcome lands in People, and anyone not finished goes back on the list for another try. It costs 6¢ a minute while connected (a minute that has started counts in full, and a call the person's voicemail picks up counts as connected) and 2¢ for an attempt nobody answered (the line rings out, is busy or fails, or your caller hangs up before it is picked up), prepaid, from the same credits as texts. Lina's calls go out from your own Lina phone number, and the phone bank is offered only on Pro or Complete; Starter, the Website Editor, the Web Scraper and Editor + Scraper have no number, so Lina can't place phone-bank calls for them. No robocalls, no recording, and no AI voice on the call to the person you reach: calls go out only between 8 a.m. and 9 p.m. in the person's time zone, read from their area code, and anyone who asks not to be called is never given to a caller again.

You can talk to Eljae right now, no signup needed: use the chat button at the bottom right. This site's chat and phone line are Eljae, on our own Lina account: the same system you'd get. To hear the phone agent, call (619) 853-2687: Lina’s own line, where Eljae answers questions about Lina. 30-day money-back guarantee. If Lina isn't right for your business, email support@linasystems.org within 30 days of your first payment. We'll refund everything you've paid us in full and end your plan right away. It covers the first 30 days only, the Business edition only, not political committees, and one guarantee per business.