Lina for your team

Website chat assistant using your own site

Give visitors a place to ask about your products, services, and hours. Lina help chat answers from your knowledge base, which can include content read from your own website and notes your team adds.

Who it’s for

For businesses and organizations that want branded website help chat, with staff reviewing knowledge and handling questions that need a person.

Your website and notes become shared knowledge

The knowledge tools can read your website on a schedule. Staff can review new entries and correct outdated information from the dashboard. Chat and phone use the shared knowledge on plans that include both.

Your brand

Set your organization’s name and colors on the public help site through the dashboard.

Contact capture

The help chat asks for visitor contact details so your team can follow up.

Staff handoff

Questions that are uncertain or sensitive can be brought to your staff through the shared handoff tools.

Your assistant runs on a Lina branded space. A custom domain is included with Complete and connected with our help. Explore help chat · Explore the knowledge tools · See scheduled website reading

How it works in 3 steps

  1. 1
    Choose your plan and edition, then sign up. If an invitation is required, request a code first.
  2. 2
    Add your website and written notes, review the knowledge, and set your brand in the dashboard.
  3. 3
    Share your help site address. Review questions and correct knowledge as your information changes.

Read the setup guide · Request an invitation or ask about setup

Plans that include this tool

Compare included usage and features on the pricing page. AI usage is included up to each plan’s allowance.

Get started with your own space

Choose a plan for your team, or ask us about setup before signing up.