Website chat assistant

Website chat assistant using your own site

Give visitors a place to ask about your products, services, and hours. Eljae, Lina’s help chat, answers from your knowledge base, which can include content read from your own website and notes your team adds.

From $49/mo · on every plan · no setup fee

The Command Center's Today screen for a demo company: an open website chat that is live now, with the visitor's question, the assistant's answer and a Join chat button
Today. A website chat as it happens, in the Command Center. A demo company, sample data.

Your website and notes become shared knowledge

The knowledge tools can read your website on a schedule. Staff can review new entries and correct outdated information from the dashboard. Chat and phone use the shared knowledge on plans that include both.

Your brand

Set your organization’s name and colors on the public help site through the dashboard.

Contact capture

The help chat answers first and asks for a name and an email or phone only when someone needs a follow-up.

Staff handoff

Questions that are uncertain or sensitive can be brought to your staff through the shared handoff tools.

Your assistant, Eljae, runs on a Lina branded space. Your own domain (like help.yourbrand.com) is included with every plan; on Complete we connect it for you. Explore help chat · Explore the knowledge tools · See scheduled website reading

Plans that include this tool

Compare included usage and features on the pricing page. AI usage is included up to each plan’s allowance.

Get started with your own space

Choose a plan for your team, or ask us about setup before signing up.