The platform

The whole AI system — running under your name.

Lina is one system with twelve modules built in — a public web chatbot, an AI phone agent that answers day and night, a help library that fixes its own mistakes, automatic reading of your website, a layer that reads what people want, and a full Command Center dashboard — all running under your own brand on one bill. This isn't a chatbot stuck onto your site as an afterthought. It's the entire system you need to talk with people, built on your own knowledge, with built-in safety rules and a way to bring in a real person when needed.

One engine

One system, one knowledge base, one contact record

Every module reads from and writes to the same memory. Nothing has to be synced between chat and phone, nothing has to be exported from one tool and imported into another, and there's no second vendor to coordinate with. A fact lives in one knowledge base. A person lives in one contact record. Every answer follows the same safety rules. Because it's all one system, it works like one connected operation instead of a pile of separate tools stuck together.

One engine, twelve modules Twelve module nodes — chatbot, knowledge engine, phone agent, MIND, CRM, command center, email ingestion, website editor, alerts, site sync, intelligence, and platform core — each connected to a single central engine. One engine Chatbot Knowledge Phone Agent MIND CRM Command Center Email Website Editor Alerts Site Sync Intelligence Platform Core
Twelve modules, one system — every channel shares the same knowledge, the same contact record, and the same safety rules.

Fix a wrong answer once in the Command Center dashboard, and it's corrected in the very next message — on chat, phone, and email, all at the same time. No retraining, no developer needed, no waiting for a new release.

What you're allowed to use works the same way. A module you haven't paid for isn't just a hidden button — it's blocked on the server itself, so trying to use it returns a clear "not allowed" error (HTTP 403) instead of a button that quietly does nothing. You get exactly what you paid for, and access levels (admin / editor / viewer) are checked on the server for every sensitive action, not just hidden in the screen design.

5 channels, 12 modules

Five main ways people reach you. Twelve modules underneath.

You'll hear two numbers about Lina — five and twelve. That's not a mismatch; it's the same system described two ways. The five channels are how a prospect experiences the platform day to day. The twelve modules are the full list of building blocks behind those channels, plus the website reading, Circle Intelligence, and core pieces that keep everything working together.

5Main channels — web chat, an AI phone agent that's always on, a help library that fixes its own mistakes, one combined contact list, and a full Command Center dashboard.
12Modules in total — the five channels above, plus the staff AI writing tool, the website editor, email handling, smart alerts, automatic website reading, Circle Intelligence, and the core foundation.
1System, one bill, and your own sealed, private space — your brand, your data.

The catalog

All twelve modules, explained

Every plan is built from these twelve modules. The first five match the main channels above and each has its own page with more detail; modules six through ten are covered inside the Command Center dashboard; modules eleven and twelve — Web Scraper (Site Sync) and Circle Intelligence — each have their own pages too. Every plan starts with the edition's core (Chatbot, Knowledge, Command Center, access roles, and Notifications); higher plans unlock more modules — the pricing page shows exactly which.

01

Public AI Chatbot

The first thing visitors meet: a web chat assistant with your branding that asks for a name, email, phone, and ZIP code before it starts answering, so an interested visitor never gets lost before reaching a real person. It answers using your knowledge base, hands off unclear or sensitive questions to your team, and in the Campaign edition handles the political questions too. It works in more than one language right out of the box, and it tells the truth if someone asks whether it's an AI.

Public AI Chatbot →
02

Knowledge Engine

A knowledge base that fixes its own mistakes, and every answer is based on it. Your team can correct any answer from the Command Center dashboard, and the fix shows up in the very next message on both chat and phone — no retraining, no developer, no waiting for a new release. Your written notes always win over outdated information, within the platform's fixed safety rules. The knowledge base re-reads your own website every day or every week, as you choose, staff email blasts can be added to it after a quick human check, and it tracks how facts relate to each other for more accurate answers.

Knowledge Engine →
03

AI Phone Agent

A real voice agent, built on Twilio and Google Gemini Live, that answers your phone line day and night, bases its answers on your knowledge base, and brings in staff — by transfer or by alert — on calls that are unclear or sensitive. Every call is written down as a transcript (recording is off unless you turn it on, and callers are told when it's on), and it uses the same hand-off system as chat, so a phone hand-off sends the same email and alert. Cost controls — a time limit with a spoken warning, plus a cap on how many calls run at once — keep every call's cost in check.

AI Phone Agent →
04

Staff Internal AI (MIND)

A writing assistant for your staff, with its own login and templates, that writes as if it were your organization's leader speaking directly — turning a rough note into a finished email, reply, or memo in minutes. It can write about any topic in any tone, but it still won't make facts up. It saves templates and recent drafts so the team can reuse them.

Staff Internal AI (MIND) →
05

Command Center + RBAC

The one dashboard that runs the whole platform, carrying your brand all the way down to the admin login screen. Three access levels, checked on the server every time — viewers can only look, editors can do everything except manage accounts and credentials, and admins have full control. Every sensitive action is permanently logged, login attempts can trigger alerts, and sessions use short-lived, secure cookies. A Dispatch board collects everything that needs your attention in one place: hand-offs, callbacks, and flagged interest.

Command Center + RBAC →
06

AI Website Editor

Change your live public homepage just by typing what you want in plain English. The AI makes precise edits on the server, and if something doesn't quite land, it automatically tries again to fix it, with a live preview so you can see the change first. Saves are protected, so a bad edit can always be rolled back to a clean version.

In the Command Center →
07

Email Ingestion

Gives your organization its own email forwarding address — forward or BCC mail to it from Gmail, Outlook, or a phone — then tells mass marketing emails apart from back-and-forth conversations, cleans up staff addresses, and automatically adds marketing emails to the knowledge base while real conversations go through a human check first before publishing. Anything marked internal or "do not touch" is kept out of the knowledge base entirely.

In the Command Center →
08

Smart Alerts

Notifications your team can subscribe to, sent by email and optionally by Telegram, with control over who gets them, quiet hours, and what triggers them. Alerts go out for hand-offs, logins, software updates, and knowledge or system-health events. Your team can also set up their own custom alerts without writing any code. Delivery never blocks a live request — if Telegram is down, nothing else breaks.

In the Command Center →
09

Unified CRM

One contact list that combines chat, phone, and email into a single record per person, automatically matched by email, then phone, then session, so no one shows up twice. You can export contacts to a spreadsheet with one click (donor and contact exports are restricted and logged), see when each person first and last showed up and how often, and permanently delete a person's personal information across every channel on request. Sensitive personal details are hidden by default in admin views. It connects with Circle Intelligence for a complete picture of each person.

In the Command Center →
10

Platform Core

The shared foundation that every plan includes: safety rules that can never be changed, crash-safe data saving, limits on request rates, and AI models we run for you (Google Gemini and OpenAI) — no AI account or key needed. Our own passwords and keys are kept in our hosting provider's encrypted settings and are never shown, logged, or returned by any API.

In the Command Center →
11

Web Scraper (Site Sync)

Reads your own website on a schedule you pick — every day or every week — and adds what it finds to the knowledge base, so the assistant answers from what you publish. Your own corrections and notes always win over what it read. It comes with every full plan, and you can also buy it on its own as the Web Scraper.

Web Scraper (Site Sync) →
12

Circle Intelligence

A background tracking layer that reads the intent and tone of every chat and phone exchange as it happens — without storing the actual message text, and without slowing anything down. These signals build up into richer Circle profiles, get grouped into lasting categories (highly interested, reaches you multiple ways, at risk of disengaging, repeat caller), feed into reporting on which channels work best, and power consistent A/B tests. The Dispatch board gathers everything that needs a human's attention into one place. Testing features are off by default.

Circle Intelligence →

Go deeper

Explore each module

The Command Center

What your team sees, for real

These are real screens from the Command Center, using a made-up organization and sample data.

Command Center Live Ops screen for a demo organization, showing the six-step getting-started checklist
Live Ops. What needs attention today, plus a first-run checklist for a new organization.
Knowledge panel with the review queue, recently added entries and a plain-English quick-fix box
Knowledge. Correct an answer in plain English; it's live on the next message.
Email Connect tab showing the organization's own inbound forwarding address and setup steps for Gmail, Outlook, iPhone and Android
Email → Connect. Your organization's own forwarding address — set it up from any mail app, even a phone.
Phone panel listing answered calls with summaries, minutes used this month against the allowance, and recording off
Phone. Every call summarized; minutes used against your allowance; recording off by default.
Usage card showing AI answers, web searches and phone minutes used against the plan's monthly allowance
Usage. Your included allowances against what you've used this month — no overage bill.

Reference deployment · anonymized

A statewide advocacy organization in California runs this platform 24/7: public chat, a phone line, and staff AI.

The same system you'd get, already running for a real organization. We don't name them here — ask us about it on a call.

Running in production

Built on a platform running in production — the same engine running in a real, live operation, not a prototype.

Tested before every deploy

Every change must pass our automated test suite and secret scan before it deploys.

Live in days, set up with you

About 90% of a rebrand is no-code content set in the dashboard; the rest is setup we do with you.

Live demo

Watch it answer real questions, right now

This demo is the exact same system real customers get — nothing watered down. Try it as the Campaign edition or the Business edition.

Who it’s for

For teams that want help chat, knowledge, and staff tools in the same branded space, with phone and MIND on eligible plans.

How it works in 3 steps

  1. 1
    Choose your plan and sign up. If an invitation is required, request a code first.
  2. 2
    Add your organization’s knowledge and brand in the dashboard. See the setup guide.
  3. 3
    Share your web address and start answering from your knowledge. Phone and staff drafting tools are available on eligible plans; compare features.
Get started