After hours and on the first ring
The phone line, on Pro, Complete and the Phone Line plan, picks up at 2am the same as at 2pm, on a number Lina sets up for you. You can give it out or forward your existing number to it.
Lina for plumbers and home services
AI receptionist for plumbers and home services
You are under a sink or on a roof when the phone rings, and a caller who gets no answer calls the next company. Eljae, Lina’s AI receptionist, answers your phone line day and night from what you tell it about your services and service area, and brings in a person when a caller asks for one.
Answers the calls you cannot pick up
Write down the services you offer, the areas you cover, your hours and anything you are happy to quote. Eljae answers questions from that, and only quotes prices you have written down. For anything else it does not guess.
Callers who want a person reach one
If you set a transfer number, Eljae puts a caller who asks for a person through to it. Without one, it takes a confirmed call-back number and alerts your team, with the number to ring back.
Missed calls are flagged
A call where the caller hung up before saying anything is marked as a missed call that needs follow-up, and your team is alerted with the number. Transcripts and summaries of the other calls go to your team.
How the phone agent works · The phone line · Website chat for your site
What it needs from you
You provide the knowledge (services, service area, hours, what you will quote), the number urgent calls should go to, and the contact for alerts. If you already have a number people know, most carriers can forward its calls to your Lina number. That forwarding is a feature of your phone company’s service, set up with them; Lina doesn’t move your existing line. If you forward it, the number you give Lina for urgent calls must be a mobile or desk phone — never the line you forwarded to Lina.
Eljae answers questions and gets a person involved. It does not dispatch a truck or book a job on your calendar. It tells the caller what you have written down and passes the request to your team.
Plans that include this tool
- Pro: $99/month · $990/year. Website chat plus your own phone line, answered by the AI.
- Complete: $349/month · $3,490/year. Everything in Pro, plus we load your knowledge and tune your assistants for you, and a standard-priced domain of your own is included.
- Phone Line: $39/month · $390/year. Your own phone line, answered by AI — on its own.
Compare included usage and features on the pricing page. AI usage is included up to each plan’s allowance. Your plan includes a set number of answered calls or minutes; see the pricing page for how each plan counts them.
Get started with your own space
Choose a plan for your business, or ask us about setup before signing up.