Website chat and phone line
Website chat is on every plan. The phone line, with a number Lina sets up for your office, comes with Pro and Complete, and both answer from the same knowledge.
Lina for dental offices
AI receptionist for dental offices
Patients ask the same questions all day: when you open, whether you take their insurance, where to park, what to bring. Eljae, Lina’s AI receptionist, answers them in a chat button on your website and on your phone line from the information your office writes down, and passes anything it cannot answer to your staff.
Answers from what your office writes down
You add your hours, services, accepted insurance, directions and what a new patient should know before a first visit to the shared knowledge base. The website chat and the phone line answer from it. When a question is not covered, Eljae does not guess: it takes the person’s details and lets your team know.
Staff handoff and call-backs
When a caller asks for a person, Eljae can put the call through to the number you choose, or take the caller’s details and tell your team who to ring back, with the number.
A written record of every call
Call transcripts and summaries go to your team. Recording is off unless you turn it on, and callers are told when it is on. Every call Eljae answers starts by telling the caller they are talking to an AI.
How the phone agent works · Website chat assistant · How shared knowledge works
What it needs from you
Eljae is only as good as what you give it. You provide the knowledge (hours, services, insurance you accept, directions, what a new patient brings), and the staff number or email that should hear about calls that need a person. If you want people to keep dialing the number they know, most carriers can forward its calls to your Lina number. That forwarding is a feature of your phone company’s service, set up with them; Lina doesn’t move your existing line. If you forward it, the number you give Lina for urgent calls must be a mobile or desk phone — never the line you forwarded to Lina.
Eljae answers from the information your office gives it. It does not see your schedule or your patients, and it is not for patient records: keep those in your practice software.
Plans that include this tool
- Starter: $49/month · $490/year. Website chat that answers from your knowledge.
- Pro: $99/month · $990/year. Website chat plus your own phone line, answered by the AI.
- Complete: $349/month · $3,490/year. Everything in Pro, plus we load your knowledge and tune your assistants for you, and a standard-priced domain of your own is included.
Compare included usage and features on the pricing page. AI usage is included up to each plan’s allowance.
Get started with your own space
Choose a plan for your office, or ask us about setup before signing up.