Services, hours and makes
Do you do transmissions, do you work on diesels, are you open Saturday: answered from your notes, any hour.
Lina for auto repair shops
Your hands are under a hood when the phone rings. Eljae, Lina’s AI receptionist, answers questions about services, hours and what you work on from what you write down, takes the caller’s name, number and what is wrong with the car for a call-back, and puts a caller who asks for a person through to the front desk.
Write down what you repair, which makes you work on, your hours, directions, whether you offer loaners or rides, and any price you are happy to state. Eljae answers from that in a chat button on your website and on your phone line, and takes details for anything else.
Do you do transmissions, do you work on diesels, are you open Saturday: answered from your notes, any hour.
Name, number, the car and the problem, in a summary your service writer reads before ringing back.
When a caller asks for a person, Eljae can put the call through to the number you choose, or take the caller’s name and number and tell your team who to ring back.
How the phone agent works · Website chat assistant · How shared knowledge works
You provide the knowledge (services, makes, hours, directions, what you will quote), the number that should hear calls that need a person, and the contact for alerts. If you want people to keep dialing the number they know, most carriers can forward its calls to your Lina number. That forwarding is a feature of your phone company’s service, set up with them; Lina doesn’t move your existing line. If you forward it, the number you give Lina for urgent calls must be a mobile or desk phone — never the line you forwarded to Lina.
Eljae answers from the information you give it. It does not quote repairs you have not written down, and it does not see your shop’s schedule or work orders.
Compare included usage and features on the pricing page. AI usage is included up to each plan’s allowance.
Choose a plan for your shop, or ask us about setup before signing up.