Emergencies go to a person
The number you choose for urgent calls can be your on-call line or the emergency clinic you refer to. Eljae puts the call through; it does not give medical advice.
Lina for veterinary clinics
AI receptionist for veterinary clinics
Pet owners call with the same questions all day, and the worrying ones after you close. Eljae, Lina’s AI receptionist, answers hours, services, what to bring and where to park from what your clinic writes down, and sends a caller with an emergency straight to the number you choose.
Everyday questions answered, emergencies to a person
Add your hours, services, what a first visit involves, directions and the emergency clinic you refer to after hours to the shared knowledge base. The chat button on your website and the phone line answer from it. A caller who says it is an emergency, or asks for a person, is put through to the number you choose.
Hours, services and what to bring
Vaccination visits, new-patient paperwork, parking and payment questions, answered from your own notes.
A written record for the morning
Call transcripts and summaries go to your team. Recording is off unless you turn it on, and callers are told when it is on. Every call Eljae answers starts by telling the caller they are talking to an AI.
How the phone agent works · Website chat assistant · How shared knowledge works
What it needs from you
You provide the knowledge (hours, services, what to bring, directions, where emergencies should go), the number urgent calls go to, and the contact for alerts. If you want people to keep dialing the number they know, most carriers can forward its calls to your Lina number. That forwarding is a feature of your phone company’s service, set up with them; Lina doesn’t move your existing line. If you forward it, the number you give Lina for urgent calls must be a mobile or desk phone — never the line you forwarded to Lina.
Eljae answers from the information your clinic gives it. It gives no medical advice, does not see your schedule, and is not for patient records: keep those in your practice software.
Plans that include this tool
- Starter: $49/month · $490/year. Website chat that answers from your knowledge.
- Pro: $99/month · $990/year. Website chat plus your own phone line, answered by the AI.
- Complete: $349/month · $3,490/year. Everything in Pro, plus we load your knowledge and tune your assistants for you, and a standard-priced domain of your own is included.
Compare included usage and features on the pricing page. AI usage is included up to each plan’s allowance.
Get started with your own space
Choose a plan for your clinic, or ask us about setup before signing up.