Your own number
Lina sets up a phone number for your business. Give it out directly, or ask your phone company to forward your existing line to it.
Lina for small businesses
AI answering service for small businesses
A traditional answering service puts an operator between you and your callers. Lina puts Eljae, an AI, on your own phone line: it answers from what you write down, any hour, tells callers it is an AI, and hands the ones who need a person to your staff.
How it compares to an operator service
An operator reads a script and takes a message. Eljae answers the question itself, from the knowledge you give it, and only hands off what it cannot answer. Pricing is a monthly plan, not a per-minute operator bill: each plan includes an allowance, and past it calls ring through to your own phone or voicemail until you ask for more.
Answers, not just messages
Hours, services, prices you have written down, directions, how to get started. A caller gets the answer on the call instead of waiting for someone to ring back.
A hand-off when it matters
When a caller asks for a person, Eljae can put the call through to the number you choose, or take the caller’s name and number and tell your team who to ring back. Transcripts and summaries go to your team either way.
How the phone agent works · Website chat assistant · How shared knowledge works
What it needs from you
You provide the knowledge (hours, services, what you are happy to quote, directions), the number that should hear calls that need a person, and the contact for alerts. If you want people to keep dialing the number they know, most carriers can forward its calls to your Lina number. That forwarding is a feature of your phone company’s service, set up with them; Lina doesn’t move your existing line. If you forward it, the number you give Lina for urgent calls must be a mobile or desk phone — never the line you forwarded to Lina.
Your plan includes phone minutes each month. Past them, calls ring through to your own phone or voicemail and we email you — nothing more is billed unless you ask for more capacity.
Plans that include this tool
- Pro: $99/month · $990/year. Website chat plus your own phone line, answered by the AI.
- Complete: $349/month · $3,490/year. Everything in Pro, plus we load your knowledge and tune your assistants for you, and a standard-priced domain of your own is included.
- Phone Line: $39/month · $390/year. Your own phone line, answered by AI — on its own.
Compare included usage and features on the pricing page. AI usage is included up to each plan’s allowance.
Get started with your own space
Choose a plan for your business, or ask us about setup before signing up.